Customer Service /
This policy describes how we collect, handle and protect your personally identifiable information, and how we ensure that we comply with current laws.
Your trust is highly regarded by us and therefore we do everything we can to have you feel safe when you interact with our website.
Last update: 2021-06-03
When you place an order with us you agree that we store the following personal information: name, address, telephone number and email address.
Your personal information is stored in order to fulfill the contract with you and to deliver your goods. We, Martin Magnusson & Co AB, do not save any credit card information or social security numbers. We handle your personal data with care and do not disclose them to third parties. According to the personuppgiftslagen (Swedish law: PUL 1998: 204) you have the right to take part of the information we have stored about you and request modification or deletion. Contact our customer service.
When you visit a website for the first time a small text file is saved on your mobile device or computer. This file is called a cookie and will be used every time you revisit the webpage to, for instance, give you a better and more effective user experience. Cookies are either permanent or temporary. A session cookie is temporarily stored and will be deleted when you close the browser. Permanent cookies are stored for a certain period of time but can be manually deleted in the website settings at any time.
We use a session cookie to save the country/region you chose in the country selector when you visit our website for the first time. This means that you will be redirected to the preselected region when you revisit the website as long as you don’t close the browser. We use permanent cookies when you place item/s in the basket or visit a campaign site related to hestragloves.com. These cookies will be deleted after 30 days.
We also use a third-party cookie to collect website data and statistics for tools like Google analytics and for marketing purposes to generate digital activity-based ads (retargeting) via Google and/or Facebook. Personal information like name, address, phone number or e-mail is never shared with third parties. If you don’t want targeted advertising, you always have the opportunity to turn off this function.
You can easily delete cookies from your phone or computer. Instructions on how to handle and delete cookies are often found in the help section of your browser. You can either disable cookies entirely or choose to get notified every time a cookie is stored on your mobile device or computer. Please note that disabling cookies entirely may affect the user experience in terms of features and functions of the website.
Hestra Gloves like to see products in real life on social media and we may request to share pictures posted by you on Instagram in our channels. Such channels are mainly Hestra Gloves websites but could also include Hestra Gloves other channels. By responding #yeshestragloves on a picture after Hestra Gloves request on Instagram, hereafter referred to as "picture(s)", you agree to the following: You provide Hestra Gloves AB, a Swedish company under registration number (556127-7475) (hereinafter "Hestra Gloves"), a non-exclusive, royalty-free, worldwide license to use, in any manner to be determined in Hestra Gloves sole discretion and without any obligations to you, to use your pictures in their marketing and / or advertising, including inter alia the right to reproduce, distribute, alter and edit your photos.
Furthermore, you give Hestra Gloves your consent to use photos where you can be identified for marketing and / or advertising purposes, according to Sw: Lag om namn och bild i reklam (1978:800). You represent and warrant that you own or control the rights to the material you have submitted and that you have permission from any person(s) appearing in the photos. Moreover, you certify that you are an individual (i.e., not a corporation), you are at least 18 years old or have parental consent, and that Hestra Gloves use of your pictures will not violate any rights of a third party or any law. Hereby, you release Hestra Gloves from all obligations to pay you for the use of your pictures and freeing and agreeing to keep Hestra Gloves and all persons acting for Hestra Gloves from all claims (including claims from third party), liabilities, irrespective of nature, in connection with the use of the pictures as described above.
Swedish law governs these terms and conditions, where competent courts in Stockholm shall have exclusive jurisdiction of any dispute arising out of them. You may always reach out to us with questions about our services or regarding data protection email@example.com.